FAQ

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: Do I need a referral?

A: You don’t need a referral. It’s generally better to share any tools you are using with your treating health professional so you are both on the same page when combating pain.

Q: How much will it cost?

A: The App costs around $9.95, depending on which currency you are purchasing in.  This is a one off fee – there are no ads in the app and no in app-purchases.   The app content is packed with helpful strategies, videos and equipment options so is well worth the initial outlay.

Q: What happens after I download the app?

A: You simply go through each section and find what works for you.   We recommend spending a little time each day completing the activities within the app – it’s a relatively short term investment for a long term gain.

Q: How can I contact you if I have any questions while I am working through the app?

A: There is a feedback tab in the app – simply fill it out and we’ll get back to you as soon as possible.